Privacy Policy

Effective Date: 15 August 2026
Website: https://digialpha.shop/
Business Name: DigiAlpha

DigiAlpha (“we,” “our,” “us,” or “the Company”) is committed to protecting the privacy and personal information of every visitor and customer who accesses or uses our website, https://digialpha.shop/. This Privacy Policy explains in detail how we collect, use, store, process, and protect your information when you browse our website, create an account, purchase digital products, contact us, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services.

1. Information We Collect

When you visit our website or purchase our digital products, we may collect various types of information, including personal information that can identify you directly or indirectly.

A. Personal Information

We may collect:

  • Full name

  • Email address

  • Mobile number

  • Billing address

  • Payment-related information

  • Order history

  • Account login details (if you create an account)

  • Any information you provide through forms, emails, chat, or customer support

B. Automatically Collected Information

When you access our website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referral source

  • Geographic location (approximate)

  • Website interaction data

2. How We Collect Information

We collect information through several methods, including:

  • When you purchase a digital product

  • When you register an account

  • When you subscribe to newsletters or updates

  • When you contact us via email or forms

  • Through cookies and analytics tools

  • Through payment gateways used for processing transactions

3. How We Use Your Information

The information we collect is used for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Delivering purchased digital products

  • Providing customer support

  • Responding to inquiries and requests

  • Sending invoices and payment confirmations

  • Sending important account or order notifications

  • Improving website performance and user experience

  • Preventing fraud, abuse, and unauthorized transactions

  • Complying with legal and regulatory obligations

  • Maintaining business records

We will never sell your personal information to third parties.

4. Digital Product Delivery

DigiAlpha primarily sells digital products such as templates, eBooks, toolkits, design assets, software resources, courses, downloadable files, and similar digital content.

After successful payment, products may be delivered through:

  • Direct download links

  • Email delivery

  • Customer account dashboard

  • Third-party digital delivery platforms

Please ensure that the email address provided during checkout is accurate.

5. Payment Information

Payments on DigiAlpha may be processed through secure third-party payment providers and UPI payment systems.

Business UPI Reference ID: 621942477032

We do not store complete debit card, credit card, CVV, or banking credentials on our servers. Payment information is handled securely by the respective payment service providers in accordance with their privacy and security standards.

6. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to improve functionality and user experience.

Cookies may be used to:

  • Keep you logged in

  • Remember your preferences

  • Enable shopping cart functionality

  • Measure website traffic

  • Analyze visitor behavior

  • Improve marketing performance

  • Personalize content and recommendations

You may disable cookies through your browser settings; however, some website features may become unavailable or function improperly.

7. Analytics and Marketing Tools

We may use third-party services such as Google Analytics, Meta Pixel, or similar tools to understand how visitors interact with our website.

These services may collect information such as:

  • Pages visited

  • Time spent on pages

  • Device information

  • Browser information

  • Traffic source

  • User interactions

This information is generally aggregated and used to improve our services.

8. Sharing of Information

We may share your information only when necessary for business operations, including with:

  • Payment gateways

  • Hosting providers

  • Cloud storage providers

  • Email service providers

  • Customer support platforms

  • Analytics providers

  • Legal or government authorities when required by law

These third parties are required to maintain appropriate confidentiality and security standards.

9. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

  • Misuse

  • Destruction

These measures may include encryption, secure servers, SSL technology, restricted access controls, and regular security practices.

Despite our efforts, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention

We retain your information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

  • Maintain business and accounting records

Order and transaction records may be retained for tax and regulatory purposes as required under applicable Indian laws.

11. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Request deletion of personal information

  • Withdraw consent where applicable

  • Opt out of promotional communications

  • Request information about how your data is used

To exercise these rights, contact us using the details provided below.

12. Email Communications

We may send you emails related to:

  • Order confirmations

  • Payment receipts

  • Download instructions

  • Product updates

  • Important service announcements

  • Promotional offers (where permitted)

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

13. Third-Party Links

Our website may contain links to external websites, marketplaces, payment providers, social media platforms, or other third-party services.

We are not responsible for:

  • Their privacy policies

  • Their security practices

  • Their content

  • Their data collection methods

We encourage users to review the privacy policies of third-party websites before providing personal information.

14. Children’s Privacy

DigiAlpha is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has submitted personal information, we will take reasonable steps to delete such information promptly.

15. International Users

If you access our website from outside India, you understand that your information may be processed and stored in India or other countries where our service providers operate.

By using our website, you consent to such transfer and processing of information.

16. Compliance with Indian Laws

This Privacy Policy is intended to comply with applicable Indian laws, including relevant provisions relating to information technology, electronic transactions, consumer protection, and data privacy obligations applicable to digital businesses operating in India.

17. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time.

Changes may occur due to:

  • Legal requirements

  • Business changes

  • Technology updates

  • Security improvements

  • New services or products

The revised version will be posted on this page with an updated Effective Date. Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.

18. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Business Name: DigiAlpha
Website: https://digialpha.shop/
Email: suhailsidd1993@gmail.com
Phone: +91 9891648612

We will make reasonable efforts to respond to all privacy-related inquiries in a timely manner.

Thank you for choosing DigiAlpha and trusting us with your information.

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